Review every customer call in seconds
Zetro evaluates your team's customer conversations automatically—turning speech into clear text, spotting important risks, and offering simple coaching tips to improve customer satisfaction.
Trusted by leading enterprises
100%
Calls Evaluated
80%
Time Saved on QA
Instant
Coaching Feedback
Enterprise
Data Security
Why Choose Zetro
A smarter way to improve customer calls without the heavy manual work
Instant Call Evaluations
Simply drop your recorded calls into Zetro. Our AI transcribes the conversation, scores team performance, and gives helpful tips in seconds.
Clear Performance Tracking
Easily track overall quality scores, spot potential problems early, and discover where your team needs the most support.
Automatic Risk Detection
Catch missed customer scripts and policy mistakes right away so you can fix them before they turn into costly customer issues.
Personalized Coaching Tips
Give your team supervisors clear, constructive advice from every call to help team members speak with confidence and warmth.
How It Works
Three simple steps to better customer conversations
Step 01
Upload Your Recorded Calls
Simply upload an audio file or connect your existing phone system to send recordings automatically.
Step 02
AI Analyzes Every Word
Our AI turns voice speech into clear text, checks customer sentiment, and calculates a fair quality score.
Step 03
Review Scores & Guide Your Team
Open a simple dashboard to review team progress, discover growth areas, and share supportive tips with your agents.