Pricing

Plans that scale with call volume

Indicative plan tiers for contact-center QA. Self-serve signup works today; paid metering, overage billing, and SSO are activated with sales — not auto-enforced in-app yet.

Starter

For small teams getting started with AI-powered QA.

$99/ month

Start free
  • Company-document QA scorecards
  • Compliance checks & sentiment analysis
  • Agent performance & basic analytics
  • English + Kiswahili (East Africa)
  • Talk to sales to activate billing

Growth

Recommended

For growing contact centers that need full QA automation.

$149/ month

Talk to sales
  • Everything in Starter
  • Custom SOPs & knowledge base
  • Team & agent analytics
  • Priority support
  • Billing activation via sales

Professional

For large contact centers with complex requirements.

$299/ month

Talk to sales
  • Custom integrations & retention policies
  • SSO / Microsoft Entra (roadmap)
  • Custom QA & AI policies
  • Dedicated support & SLA

Enterprise

For global organizations requiring ultimate control and scale.

Custom

Talk to sales
  • Volume-based discounts
  • Dedicated deployment options
  • Dedicated account manager
  • White-glove onboarding

Overage (when billing is activated)

Target rates after sales enables metering. Until then, usage is not auto-billed in the product.

PlanRate beyond included minutes
Starter$0.05 / min
Growth$0.035 / min
Professional$0.02 / min
EnterpriseCustom (< $0.02)

Bilingual by default

East Africa workspaces (including Tanzania, Kenya, Uganda) audit in Kiswahili and English. Other regions default to English.

Start free, pay with sales

Create a workspace now. Talk to sales when you are ready for a paid plan and usage metering.

Need a custom contract?

Enterprise covers volume pricing, dedicated deployment options, and an account team.

Not sure which plan fits your volume?

We’ll map minutes to your contact center and recommend a tier.

Talk to sales